Retail Solutions
Empowers retailers to move faster, sell smarter, and serve better. GuritaAI delivers AI-driven insights across every touchpoint—from hyper-personalized recommendations and dynamic pricing to automated fulfillment and intelligent support—helping brands increase sales, reduce costs, and build lasting customer loyalty.
AI-Powered Product Discovery Assistant
Business Impact
Enhances online shopping experiences with intelligent product search and recommendations. Boosts product discovery, increases average order value, and improves conversion rates by up to 30%.
Case Study
A leading fashion retailer deployed a GenAI-powered shopping assistant that helped users find styles based on occasion, mood, or visual inputs. Bounce rates dropped 20%, and cart size increased by 18% within 3 months.
Solution
FISClouds integrated multimodal GenAI capabilities using Vertex AI and Generative App Builder. The assistant could process text, images, and voice inputs, understand customer preferences, and suggest contextually relevant products using a real-time inventory API.
Agentic Inventory Optimization Agent
Business Impact
Reduces overstock and stockouts by automating real-time inventory decisions across channels. Improves supply chain efficiency, shelf availability, and working capital performance.
Case Study
A regional retail chain faced constant inventory imbalances across physical stores and e-commerce. FISClouds’ agentic system improved forecast accuracy and enabled 24/7 autonomous replenishment, reducing lost sales by 27% and inventory carrying cost by 15%.
Solution
The agent leveraged historical sales data, demand forecasts, and promotional calendars. It used BigQuery for large-scale analytics, Dataflow for streaming updates, and Google Cloud Workflows to trigger purchase orders and stock transfers across locations.
Personalized Marketing Orchestrator
Business Impact
Delivers hyper-targeted campaigns tailored to customer behavior, preferences, and lifecycle stage. Improves customer engagement, repeat purchases, and marketing ROI.
Case Study
A beauty retailer used an agentic marketing engine to personalize promotions across email, SMS, and in-app channels. Campaign open rates increased by 40%, and returning customer purchases grew by 25% over two quarters.
Solution
FISClouds implemented a campaign orchestration agent powered by AI segmentation and real-time user event tracking. The agent used Vertex AI to generate dynamic content, optimized send times, and autonomously adjusted campaign strategies based on response metrics.
Agentic Customer Support Concierge
Business Impact
Provides always-on support for order tracking, returns, and product inquiries. Reduces support ticket volume, shortens resolution time, and enhances brand loyalty.
Case Study
An electronics retailer integrated a GenAI support agent into their help center and chatbot interface. The agent handled over 80% of Tier 1 inquiries autonomously and reduced average resolution time from 20 minutes to under 5 minutes.
Solution
FISClouds deployed a conversational agent using Google CCAI and integrated it with the retailer’s CRM, order management, and knowledge base. The agent understood natural queries, retrieved relevant answers, and initiated return or refund workflows as needed.
